Shipping

Do you ship outside of the USA?

Unfortunately, at this time we are only able to ship within the continental U.S of A. This means we are not able to ship to Mexico, Canada, Alaska, Hawaii, or Puerto Rico. We hope to able to ship to all of No...

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How do you ship?

We ship via UPS. If you prefer that we use a different courier service please contact us either by phone or email.

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How much does shipping cost?

Shipping is free both ways. Your Home-Try on Set will include a UPS return label. Should you place an order, this will also be sent to you free of charge.

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Can you ship to my PO box?

In order to ensure that your new glasses arrive safe and sound we are only able to ship to valid street addresses within the United States. Please note that we cannot ship to Army Post Office (APO) or Fleet P...

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I lost my return label! What do I do?

No problem! Simply give us a shout either via phone or email, and we will email you a replacement. Print out the new label and securely tape it onto the original packaging- covering the original label. 800-995...

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How do I return my Home Try-On Set?

Simply repack the frames into the tray. Don’t forget to utilize the enclosed comment/purchase cards! Place the tray back into the original packaging. Affix the provided return label to the exterior of the box- ...

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I threw away the original packaging.

No worries, simply bring the set and the provided return label to the nearest UPS store and they will help you securely pack it up in a new box.

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Can I expedite delivery?

We use Standard Shipping (1-3 days) on all of our orders, which is Free. If you'd like to expedite the delivery we offer Next Day: $40.00 Please contact us if you have any special requests or need to update...

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